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Terms & Conditions

Effective Date: January 12, 2023

IMPORTANT LEGAL NOTICE: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS IN THEIR ENTIRETY, DO NOT ACCESS OR USE THE SERVICE.

  1. These Terms and Conditions ("Terms and Conditions" or "Agreement") govern and determine this Site (hereinafter referred to as “Site”) and / or applications (hereinafter referred to as “Site”) provided by Novizard Division kft.,, with its registered address at: Hungary, 1054 Budapest, Kálmán Imre street 1, Reg# 01-09-384504 (hereinafter the "Novizard Division kft.,").
  2. The Site is provided by Novizard Division kft., A Client, for the purpose of these Terms and Conditions, can be any individual, who is willing to use or benefit from the services provided by Novizard Division kft., The words "You" and "User" refer to all persons who use the Site. By Your actions related to registration, using the services of the Site, including using the information available on the Site without registration, You agree with the "Terms and Conditions". The use of the Site does not grant You, as "consumers", any ownership rights over the content, data and materials available to You through the Site. An IP address is a unique identifier, associated with a computer, Site or resource of a particular visitor in a way that allows localization in the global Internet network.
  3. These Terms and Conditions constitute a contract that governs the relationship between Novizard Division kft., and the User of the services provided by the Site. These Terms and Conditions apply to the whole content on this Site. The Site, for the purpose of these Terms and Conditions, is a special place in the global Internet network, accessible through its unique address where a set of web pages are loaded through the User's browser upon the web address entry. By visiting this Site, You hereby duly grant Your full consent to be bound by the Terms and Conditions of the Site and all other conditions, in relation to and arising from and by its use. Your consent is considered granted by using the Site, its every menu category or sub-category, section or subsection, as well as by the emergence, development and termination of any legal relations arising from and by the use of this Site. By visiting this Site, You hereby duly grant Your full consent for the collection and use of Your Personal Information for the use of the Site and all relations arising from or connected with the Site. By registering and using the Site, You are bound to both the current configuration of the Site, and all changes to it, made in the form of additions and changes or development of new menus, categories, sections and others. Provided You do not agree with the above or do not want to be bound by the Terms and Conditions of this Site, You are not permitted to use, visit, or enter into any legal relations with the Site.
  4. The materials contained in this Site are provided for general information purposes only and do not claim to be or constitute any form of professional advice. We do not accept any responsibility for any loss which may arise from accessing or reliance on information contained in this Site.
  5. This Site may include hyperlinks to Sites operated by other parties and content posted by visitors to our Site. We are not responsible for examining or evaluating them and their inclusion does not imply our endorsement of their content. We are therefore not responsible for the content of external Internet sites that link to this Site or which are linked from it.
  6. We can change these Terms and Conditions at any time. By posting such changes on the Site with updated date we notify You about changes. We will post the amended Terms and Conditions on the Site upon any such change. The amendments become effective upon being posted to the Site and any use of the Service occurring after such posting is subject to the amendments. Your continued use of the Service after the posting of the amended Terms and Conditions on the Site constitutes Your acknowledgement of the Terms and Conditions and their modifications and Your agreement to abide and be bound by them. These Terms and Conditions may not otherwise be amended, except in writing signed by both parties.
  7. To accept these Terms and Conditions, You must be an adult of legal age of majority in the country in which Your account is registered. You are legally and financially responsible for all actions on Your account, including the actions of children and anyone else with access to Your account.

Services
Applianceclue is a tremendous library with thousands of instructions for various types of equipment. The Service is particularly useful for those people who lost the instructions for their appliances or bought something second-hand without instruction and/or an original box. We offer full versions of instructions that are written in a way everybody will understand what they need to do. That means that even complete techno dummies will quickly figure out how to set up and use their equipment. Use your appliances properly with Applianceclue.

The date of Your account registration shall also be deemed as the date of the paid membership start in effect (according to the conditions provided hereto), and the fact of Your account registration means Your express consent with conditions of this clause including Your consent to the paid membership.

Account holders access the Service using following types of paid Memberships:

  • 1.95 EUR Trial Service:

Your trial membership will entitle You an access to our Service with the price of 1.95 EUR for a period of 3 days since the date of Your account registration;

  • 65.85 EUR Service:

Since the first day after the Trial Service period end up (means 3 days after the account registration date) You will be entitled to our Service based on a monthly fee membership with a price of 65.85 EUR per each month of the membership.

You will be charged in your local currency based the exchange rate at the moment of your purchase - 1.95 EUR for Trial Service and 65.85 EUR since the first day after the Trial Service period end up correspondingly.

The prices are subject to offers, discounts and changes in favor of the customer may be applied at any time, You will be notified by email beforehand. Please note that we reserve the right to alter discount amount from 10% to 50% (usually varies individually), the exact percentage of discount is sent by email notification before the re-bill charge.

You will be charged the rate stated above, (all applicable taxes are included), every month for the duration of Your membership until canceled. If the applicable VAT rate (or other included tax or duty) changes the tax-inclusive price will adjust accordingly (You will be informed about it one day before Your re-bill in the notification email). Please be aware that the descriptor (or subject line that appears on Your credit card) entry will be appclpay.com +36 1 500 9364, applianceclue.com +36 1 500 9364, DL-NOVIZARD +36 1 500 9364, appclpnt.com Budapest, appcbill.com +36 1 500 9364, appliancecl.com +36 1 500 9364, appliclue.com +36 1 500 9364.

We undertake to send our Сustomers, immediately after the membership, an email with the following details of the membership, an email with the following details of the membership:

  • Name of the Site
  • Price of the membership
  • Duration of the membership
  • Connection identifiers
  • Date and time of the renewal
  • Renewal price
  • Duration of the renewal
  • Customer`s email address
  • Cancel membership link.

In addition, You will receive another email-reminder, 24 hours before the expiry of the trial period, informing You that the trial period is coming to an end and providing You with a link to cancel membership.

You can easily cancel the paid membership by sending a request to our support by email to support@applianceclue.com. Please be aware that the descriptor (or subject line) that appears on Your credit card entry will be appclpay.com +36 1 500 9364, applianceclue.com +36 1 500 9364, DL-NOVIZARD +36 1 500 9364, appclpnt.com Budapest, appcbill.com +36 1 500 9364, appliancecl.com +36 1 500 9364, appliclue.com +36 1 500 9364, operated by Novizard Division kft.,, an eCommerce merchant located in Hungary.

Affiliated sites

applianceclue.com expects its partners, advertisers and affiliates to respect rights and security of our Users. Be aware, however, that third-parties, including our partners, advertisers, affiliates and other content providers accessible through our Site, may have their own policies and practices. applianceclue.com is not responsible in any way for any services/goods/materials etc. that may be sold/supplied/provided/offered to You by such third-parties. Features available on our Site may offer services operated by third-parties. When You are on a feature or page operated by a third party You should check properly the applicable terms, conditions and other regulations of the aforesaid third-parties.

Thus, applianceclue.com does not control services/web-pages/features operated by third-parties and is not responsible for any actions, services, goods or policies of such third-parties. applianceclue.com does not endorse any product, service, or treatment advertised on applianceclue.com or web-sites of third-parties. Your further relations with third-parties are beyond the control of applianceclue.com and this Policy.

Liability of applianceclue.com and Disclaimer

The use of applianceclue.com Site and the Service is at Your own risk. The applianceclue.com Site and the Service are provided on an "as is" basis. Novizard Division kft.,, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the foregoing, Novizard Division kft., makes no representations or warranties about the following: The accuracy, reliability, completeness, currentness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the applianceclue.com Site or the Service. In no event shall Novizard Division kft., be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use of applianceclue.com Site or the Service, whether based on warranty, contract, tort, or any other legal theory, and whether or not Novizard Division kft., or any third-parties mentioned on applianceclue.com Site are advised of the possibility of such damages. Novizard Division kft., shall be liable only to the extent of actual soundly proven damages incurred by You. Novizard Division kft., are not liable for any personal injury, including death, caused by Your use or misuse of the Site, Content, or Public Areas (as defined below). Any claims arising in connection with Your use of applianceclue.com Site and Service must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions.

Requirements for Customers

  1. Unless otherwise stated in these Terms and Conditions or online, any distribution for commercial and / or advertising purposes, publication or use of this Site or any information, data or materials is strictly prohibited.
  2. The Customer warrants and agrees that while using the Site and / or the Services provided on or through it, should not: impersonate another person, by providing other personal details as his own; try to get unauthorized access to other computer systems through the Site; collect email addresses and / or other contacts and any Personal Information or use any other means of obtaining lists of users or other information from or through the Site; Collect information on a server or database connected to the Site in order to provide Services; Use the Site or the provided services in a way that would lead to overload, interruption, damage to the Site; use the Site in a manner that violates the rights thereon; use the Site in a manner that violates applicable law.
  3. The Customer agrees that he/she will not use the Site in a way that would prevent other parties to use the Site.

Personal information, Data Protection and Privacy Policy

When using the Site and / or Services provided on or through the Site You may be asked to provide certain Personal Information that later will be called Personal Information. The information You provide will be used only to process Your request.
We request that You pay particular attention to our Privacy Policy which sets out the principles by which we abide in relation to the treatment of information about visitors to our Site and which includes information provided in accordance with the European Data Protection Directives.

Security

  1. We have implemented measures designed to secure Your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All Personal information You provide to us is stored on our secure servers (or those of our service providers) behind firewalls.
  2. Access to Your User account with us and the material available to registered users on our Site will be gained by using the screenname or email address and the password selected by You or provided to You during the registration procedure. You are responsible for ensuring the confidentiality and proper use of Your login details and account and for restricting access to Your computer and You agree to accept responsibility for all activities that occur under Your account or password. In order to assist us with our security policy, You should not leave Your computer terminal unattended while You are logged in to our Site and should ensure that it is switched off each time You have finished.
  3. You must tell us immediately if You believe that an unauthorized person knows Your login details or has access to Your account.
  4. We reserve the right to refuse service or terminate Your account if we suspect an unauthorized person is attempting to access it.
  5. Unfortunately, the transmission of information via the internet is not completely secure. Although we do try to protect Your Personal Information, we cannot guarantee the security of Your Personal Information transmitted to us or which we obtain. Any transmission of Personal Information is at Your own risk. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We are not responsible for circumvention of any privacy settings or security measures contained on the Site or used with our Services.

Guarantees

Novizard Division kft., is not responsible for late or rough handling requests, if this is due to circumstances that do not depend on us - force majeure, chance events and problems with the Internet. The Site is not responsible for damages caused to the software, hardware or telecommunications equipment or loss of data arising from materials or resources searched, loaded or used in any manner via the Site. The Site is not responsible for whether You will achieve a specific result by using the provided tutorial materials as far as this circumstance depends on many more factors that are beyond the control of the Site. Novizard Division kft., is committed to protecting the security of Your Personal Information. We use technical and organizational measures to protect Your Personal Information from unauthorized access, theft and loss.

Copyright Information and Site content

  1. All content included or available on this Site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2024 Novizard Division kft.,, with all rights reserved, or is the property of Novizard Division kft., and/or third parties protected by intellectual property rights. Any use of materials on the Site, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Novizard Division kft., is strictly prohibited.
  2. You hereby strictly and fully agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Novizard Division kft.,
  3. We are not liable for the accuracy, reliability, results and proper use of information obtained through the Site. Using information provided by employees of the Novizard Division kft.,, and other people associated with the Site (associates) or visitors, is entirely Your own risk. We reserve the right at all times to disclose information that is essential for the criminal prosecution and / or to resolve a legal dispute. The Customer has no right to print or copy information from a separate Site for its use for commercial or other purposes, which may violate the rights granted to us by law.
  4. Users are permitted to read the contents of this Site and make copies for their own personal use only. All other use and copying of any of the contents of this site is prohibited. Copying from Sites of third parties is subject to any requirements applicable to those Sites.
  5. The contents of this Site are protected by copyright under international law.

Limitation of Liability and Indemnity

  1. Please pay special attention to this Clause.
  2. This Site or any part of it may be incompatible with Your browser or computer settings, and we do not guarantee compatibility. We do not guarantee that the Services we provide through this Site will be available at any particular time, or that Your access to our Site will be uninterrupted, timely or error-free. If we are unable to provide the Site or its Services, we will not bear any responsibility for any reason.
  3. If You visit our Site and Services in the course of Your business, all implied warranties and conditions are excluded to the maximum extent permitted by law.
  4. Before You notify us of any unauthorized or possible unauthorized use of Your login details or breach of security, we will not be liable for any loss You suffered due to unauthorized access to Your account.
  5. We will not be responsible for (a) any loss of profit, loss of data, loss of production, exhaustion of goodwill and (b) in each case any loss, cost or overhead incurred by You using our Site, Your use of the Services available or advertised on our Site, or our failure to provide the Services contained on our Site.
  6. If You visit our Site to use the Services provided through it in other ways than in Your business process, You, as a Customer, have certain legal rights to the performance of the Service. These legal rights are not affected or affected by any statement contained in these Terms and Conditions (especially any regulations that limit our liability to You in the event that any Service is defective or does not match the description) given on this Site will not apply).
  7. You warrant that You will not use this Site or any other Services accessible through Your user account with us for any illegal purpose or in a manner prohibited by these Terms and Conditions. If You violate any of these Terms and Conditions, or if we believe that we or our other Customers may be liable for Your actions, we may immediately terminate Your account and Your ability to access this Site.
  8. If You visit our Site in the course of business, You agree to compensate us and ask us to compensate (unless caused by our negligence, fraud or intentional breach of contract) for all the liabilities or damages we bear. As a result of Your use of this Site or any Service accessed through Your User account or any content You post, upload or display on the Site, You have caused damage to a third party through contract, infringement (including negligence) or other means.

Right of use

  1. To use the Site You must be 18 years or of legal age in Your country/state to which You are entitled to enter into independent contracts if that age is more or less than 18 years for Your country/state. Persons who are under 18 or under the legal age, which allows separate contract ("Minors") are forbidden to use the Site.
  2. We do not collect any personal information on minors. If we become aware of any information received from minors, we will delete it as soon as possible. If You have data information located or brought on Site by minors, please contact us by e-mail support@applianceclue.com. Novizard Division kft., is not responsible for any damages due to incorrect information submitted by the User. You are responsible that the information provided by You (including age) entered in the Site, is accurate and complete.
  3. You may access and browse the Site on Your computer or other device, unless otherwise indicated in these Terms and Conditions or the Site.
  4. Prints from the Site should be used for Your own personal use, unless otherwise provided in the Terms and Conditions, the use of Services is only for Your personal use.
  5. You declare that You will use the Site as intended, as described in these Terms and Conditions. If You register or use the Site on behalf of a company or organization You declare that You have the necessary rights given to You by Your employer to bind to the said "Terms and Conditions". If You are using the Site on behalf of a company and earn money through this, You are obliged to inform Novizard Division kft., immediately.

Governing jurisdiction and applicable law

Our Site is operated and provided in Hungary. As such, this Site and / or applications are subject to the laws of Hungary, and such laws will govern this Agreement, without giving effect to any choice of law rules. Novizard Division kft., makes no representation that our Site or other Services are appropriate, legal or available for use in other locations. Accordingly, if You choose to access our Site You agree to do so subject to the internal laws of Hungary.

Complaints Procedure

If You have a complaint about our Services, we want to hear about it and we will do our best to put it right. Our Customer Complaints Procedure has the following goals:

  • To deal with complaints fairly, efficiently and effectively;
  • To ensure that all complaints are handled in a consistent manner throughout;
  • To increase customer satisfaction;
  • To use complaints constructively in the planning and improvement of all Services.

Who can complain?

Anyone who is:

  • Receiving a service from the Novizard Division kft.,
  • Caring for someone who has a complaint.

How to complain

Novizard Division kft., would like to sort out any complaint as soon as possible. If You are not satisfied or do not wish an informal solution, You may pursue a formal complaint. Write down Your complaint and send it to: support@applianceclue.com.

What Happens Next?

You will receive acknowledgement of Your complaint within 14 working days. You may be contacted to make sure that we have understood Your complaint properly. You may be asked to provide more details in order to investigating the complaint. You will receive a response to Your complaint within 28 working days of its receipt. Any extension of this time limit requires Your consent.
In all cases, a complaint will be given full and fair consideration. However, if as a result of Your complaint, Services cancellation or termination, a refund procedure will apply.
We are committed to meeting the highest quality standards in the delivery of the Service we provide to our Customers. We aim to provide efficient and effective Service and take any problems that do arise very seriously indeed. We aim to ensure that any complaints our Customers may have are identified quickly and dealt with in accordance with our complaints handling procedure. In the event that You have any cause for complaint with regard to any of our Services, please contact us using the procedure listed in our Privacy policy – HOW WE HANDLE COMPLAINTS.

Descriptor

Please be aware that the descriptor (or subject line) that appears on Your credit card entry will be appclpay.com +36 1 500 9364, applianceclue.com +36 1 500 9364, DL-NOVIZARD +36 1 500 9364, appclpnt.com Budapest, appcbill.com +36 1 500 9364, appliancecl.com +36 1 500 9364, appliclue.com +36 1 500 9364, operated by Novizard Division kft.,, an eCommerce merchant located in Hungary.

Last updated on January 12, 2023